Privacy Policy

Learn how DAMAC Logistics collects, uses, and protects your personal information.

Last updated:

Introduction

DAMAC Logistics ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone, address)
  • Company information and business details
  • Service preferences and logistics requirements
  • Communication records and correspondence

Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Access and usage logs
  • Cookies and tracking technologies
  • Device and operating system information

How We Use Your Information

We use your information to:

  • Provide and improve our logistics services
  • Communicate with you about services and inquiries
  • Process transactions and manage accounts
  • Comply with legal and regulatory requirements
  • Analyze website usage to improve services

Information Sharing and Disclosure

We may share your information with:

  • Service partners and logistics service providers
  • Customs and regulatory authorities when necessary
  • Third-party service providers (under confidentiality agreements)
  • Affiliated or partner companies in the logistics network

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information in certain circumstances
  • Object to the processing of your personal information
  • Request restriction of processing of your data

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can control cookies through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries outside Egypt. We take appropriate steps to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.

Contact Information

For questions about this Privacy Policy or our data handling practices, please contact us at:

Alex For Services & International Transport Co.

Address

Phone: +20 100 000 0000

Email: info@damaclogistics.com